Solicitor draft - placeholders in [brackets] need confirmation before relying on this page.
DRAFT FOR SOLICITOR REVIEW — NOT LEGAL ADVICE
Prepared as a starting draft for Helix Platforms Ltd (OmniRestock). Do not publish until reviewed by a qualified solicitor. Placeholders in [brackets] need Matt’s input or counsel.
Operator: Helix Platforms Ltd, company no. 17032196, registered in England and Wales.
Registered office: Unit 2 Lions Barn, Langham Lane, Colchester, CO4 5HY.
Product: OmniRestock (omnirestock.com and related apps, including the Shopify app).
Contact: [legal@omnirestock.com]
1. Agreement
By creating an account, starting a trial, installing our Shopify app, or using the services, you agree to these Terms and our Privacy Policy. If you use the services on behalf of a company, you confirm you have authority to bind that company.
2. The service
OmniRestock provides inventory forecasting, replenishment suggestions, purchase-order drafting, channel integrations and related tools. Forecasts are estimates based on your data and selected methods; they are not guarantees of demand, rank, or sell-through.
3. Accounts and trials
- 14-day free trial unless we state otherwise. No card required to start a standard web trial.
- You must provide accurate account information and keep credentials secure.
- We may suspend accounts for abuse, non-payment, or risk to other customers or channel partners.
4. Subscriptions and billing
- Web / Stripe (GBP): Plans as published on omnirestock.com (Starter £49, Growth £99, Pro £179, Scale £299 monthly, or successor prices). Annual billing: two months free where offered.
- Shopify installs (USD): Billed through Shopify App Pricing or the Shopify Billing API at published USD prices ($59 / $129 / $229 / $379 or successor). Shopify’s terms also apply.
- Helix Platforms Ltd is not VAT-registered as of this draft; invoices will not add VAT unless that status changes and we notify you.
- Order allowances, warehouse limits and AI question limits are defined on the pricing page. Exceeding limits may trigger an upgrade as described there.
- Fees are non-refundable except where required by law or where we state otherwise in writing.
- Partner / agency pricing (referral share or discount) is governed by a separate partner agreement where applicable.
5. Channel platforms
Your use of Amazon, Shopify, eBay, WooCommerce, TikTok Shop and other third parties is subject to those platforms’ terms. We are not affiliated with or endorsed by them unless we expressly say so. We may suspend a connection if required by a platform or if credentials are revoked.
6. Your data and licence
You retain ownership of your commercial data. You grant us a licence to host, process and display that data solely to provide and improve the service, per the Privacy Policy and any Data Processing Agreement. You confirm you have the rights to connect accounts and, where you are an agency or 3PL, that you have your client’s authorisation.
7. Acceptable use
No reverse engineering except as allowed by law; no probing other customers’ data; no overload of APIs; no unlawful content; no resale of the service except under a partner agreement.
8. AI assistant
The AI assistant explains engine outputs and may draft actions. It must not be relied on as sole professional advice. You must confirm before any PO is sent, setting changed, or supplier emailed. The Automatic forecast method is a statistical backtest, not generative AI.
9. Warranties and liability
Service provided “as is” within reasonable care and skill under UK law. We do not warrant uninterrupted availability or forecast accuracy. Nothing excludes liability for death/personal injury by negligence, fraud, or other liabilities that cannot be limited under English law. Subject to that, our aggregate liability in any 12-month period is limited to the fees you paid us in that period [or £[X], whichever is higher — SOLICITOR TO SET].
10. Term and termination
Either party may terminate at period end or as the billing provider allows. You may export data per product features. We delete or anonymise data per the Privacy Policy after closure, subject to legal retention.
11. Governing law
England and Wales. Courts of England and Wales have exclusive jurisdiction, without limiting any mandatory consumer rights if you are a consumer [confirm B2B-only positioning].
12. Changes
We may update these Terms with notice via the site or email. Continued use after the effective date constitutes acceptance where permitted by law.
Draft ends. Solicitor review required before publish.